FAQs

What is Canada's Baking Box?

Canada's Baking Box is a premium baking subscription service. Each month, receive a chef-curated recipe with shelf-stable ingredients and a specially chosen kitchen tool. Baker of Bathurst, our resident pastry chef, will do a live demo of the recipe every month. Follow along and ask questions!

How can I get the box?

There are a few ways to get the box:
1) Monthly, 3 month prepaid or 6 month prepaid recurring subscriptions.
2) Gift subscriptions

Afraid of commitment?

Order one of our baking kits

How does billing work?

For monthly subscriptions, you are charged on the 1st day of each month. If you would like to skip that month or cancel, we ask that you please do so by the 20th day of the previous month. This can be done on your Account Page.

For prepaid subscriptions, you will receive a reminder email 3 days before your subscription is ending.

When do boxes ship?

If you purchase a subscription after the 5th of the current month, your subscription will begin the following month.

Subscription boxes will be shipped between the 4th and 9th day of the month. GTA local deliveries for subscription boxes are between the 12th and 16th of the month.

Standalone baking kits will be shipped within 3-5 business days of purchase; GTA local delivery within 5 business days of purchase.

When is the live demo?

The live demo will be on the 3rd Saturday of each month, except in the event of a 5-weekend month - in that case, the demo would fall on the 4th Saturday of the month. Streaming details will be included on the 'Tips and Tricks' insert in your subscription box.

Where do you deliver?

We deliver to any address in Canada and the United States.

What are the shipping costs?

We ship through Canada Post and your rate will automatically be calculated at checkout. Boxes are shipped from Toronto, ON. If you purchase a 3 or 6 month subscription and you live in Canada, shipping is free!

I'm vegan - can I still get the box?
Yes! Vegan recipes are now available in select baking kits and with every subscription. Be sure to select the 'Vegan' item for subscriptions.

If you are a current subscriber and would like to switch to vegan, drop us a line at subscriptions@canadasbakingbox.ca

What if I have other allergies/dietary restrictions?

We strive to make our recipes enjoyable for all, but understand the prevalence of food-based allergies and dietary choices.

Gluten-free: As we have a focus on classic baking, we cannot guarantee gluten-free kits at the moment. We are working on offering alternative baking kits, so subscribe to our mailing list and be the first to know!


Nut allergies: We can't guarantee all of our recipes to be nut-free, but there are certainly many that are! Feel free to reach out to hello@canadasbakingbox.ca for any questions or concerns. We strive to accommodate! 

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